Moving Planet Films Training Videos
Full training videos are extremely useful for standardizing training across branches or outlets and ensuring that all trainees in all locations have gotten the same essential information.
In circumstances where individual facilitators or speakers are conducting the training, short video clips can be used to excellent effect. Clips say more and are remembered longer than written or spoken words and are perfect for encapsulating those lessons you really want your trainees to take home with them.
Creating Excellent Customer Service at Kenya Post Office Savings Bank
Total Running Time: 1 hour 11 mins
The Kenya Post Office Savings Bank training video highlights the importance of good customer service and demonstrates in specific ways just how customer service to both internal and external customers can be improved. The various elements of customer service are dealt with one-for-one in separate modules. Each module is dramatized with scenes demonstrating the incorrect and the corrected behaviors and responses. Distinctions by chapter allow the trainer to move among the topics easily and flexibly.
Biashara Imara - an Individual Loan Product of Equity Bank
Total Running Time: 47 mins
Biashara Imara, an individual loan product of Equity Bank, is used here to illustrate the important steps in the microfinance lending cycle. The video shows visits to clients’ business premises and homes, interviews with branch mangers, loan officers and Equity Bank clients and serves as an introduction for new loan officers and other staff charged with lending operations.
“MicroSave/ShoreCap Exchange Credit Services DVD”
Total Running Time: 42 mins
Designed as a resource for Microfinance Institutions wanting to understand more about providing credit services and expanding a lending program, this DVD highlights the work of MicroSave, ShoreBank and others on credit. It includes briefing notes, studies and toolkits..
Client’s Feedback
Oxana’s films have had resounding success here in Kenya and internationally within our field. Oxana is a very professional director and camera operator, and I have found it very easy to work with her. She has done an excellent job of filming on location, working with staff who has never developed a film before and edited the films to our exact specifications. She will be useful to any project that you endeavor to complete.
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-Lisa Parrott,
Training Specialist, MicroSave
Training Videos
